Sunday, January 27, 2008

Only One Way to Go at Stew Leonard's

Stew Leonard's, the Fairfield County-based amusement park of supermarkets, is a funny place.

You go there with the understanding that this is not your typical grocery store. It features large displays of singing barnyard animals, mooing cows, and hanging monkeys. I believe there is a parrot, or a cockatoo, or a toucan, as well. These are all amusing, for adults and children alike. The store also has many very good free sample stations. Yesterday, I sampled some Cabot cheese, chicken sausage (awesome), pan seared green beans with onions, olive oil and garlic (which we are having for dinner tonight). There is usually free ice cream (sherbet yesterday), milk (strawberry and chocolate), OJ (which people form a line for), pomegranate juice (awesome) and sometimes steak or deli meat.

It reminds me a little of a market in Florida called Publix.

But Stew Leonard's has figured out the psychology of a shopper. They know your shopping behavior far better than you know them. Not only are there fresh fruits on tables the second you walk into the store. Not only are there free samples of up to three soups. Not only is there music and eye catching displays.

You can only go in one direction at Stew Leonard's. There is one aisle.

Unless you have been there before and know about the two or three shortcuts, you must follow the maze from the beginning of the store until the end. The shoppers go, then, in one direction. On a Saturday, when you forgot to get an onion and need to travel in the opposite direction, this is a bad thing.

My wife, having gone to college and lived for a few years after college in Fairfield County, loves the place. She, admittedly, is sucked into the sights and sounds of the place. She has convinced me to go, now three times, and I have to say, the place is fun. The food is great. The fruits and vegetables are high quality.

But the experience, when you are done, is exhausting. Because of the one-way route, you cannot travel at your own pace very easily. Your time in the store is determined by lots of other people. It's sort of like driving in New York City. There is no time to stop and look at things. You have to move, or the people around you will thrash you. At Stew Leonard's, a similar thing happens. You feel like you're "going slow" if you stop and actually look at what you are buying. There are people maneuvering carriages around you, invading your space. You end up buying much more than you need just to keep moving. It's a supermarket traffic jam.

We spent $88 yesterday and we were supposed to only go there to buy fruit.

This is impossible. You cannot go to Stew Leonard's to buy one thing. If someone can, there is something wrong with them. They have too much self-control. Also, if you spend $100, you get a free ice cream. The last time we went, my wife threw in batteries - which cost like $7 - at the register in order to get the ice cream, which is soft serve and comes in a variety of flavors. This is how Stew Leonard's brainwashes their customers. They plant an ice cream stand right next to the exit. You can pay $1.50 for an ice cream or if you spend $100, you get a free one.

So, and this would qualify to be an only-in-Connecticut thing, you see people walking out to their cars in the middle of January, when it is 25 degrees, eating ice cream.

This is ludicrous, but so is Stew Leonard's, and you have to know this going in. You have to know that you will be entertained there. You will sample good food. You will buy more than you need. If you go on a Saturday, you will endure a little stress - in the parking lot, in the check-out line, in the one-way aisles.

You will literally "stew" while you are there.

But, if only for the experience, I recommend going once, just to see the place. Eat as much as you can. Especially the meatballs. You MUST try the meatballs. The samples have little pretzels sticking out of them, like tooth picks.

IN fact, I might eat them just for the pretzels.

They figure me out, too.